HD video highlighting users of the new Chinese pages is available for download.

Customers from two fast-growing U.S. populations — Spanish and Chinese speakers — will now be able to track packages, look up ZIP codes and learn about U.S. Postal Service products and services in Spanish and simplified Chinese on usps.com.

“We’re making it easier for our customers to take care of their mailing and shipping needs at a time and place that is most convenient and in a language that is most comfortable,” said Kelly Sigmon, vice president, Channel Access. “Translation of product pages and FAQs in Spanish and simplified Chinese is the latest example of how we’re improving customers’ experiences on our newly redesigned website.”

After English, Spanish and Chinese are the two most popular languages spoken in the United States. Simplified Chinese was selected for the Postal Service’s website because it’s the most common version in written communications.

Press Release
U.S. Postal Service Enhances Online Service in Spanish and Chinese

Media Contact
Patricia Licata
(202) 268-2783
patricia.licata@usps.gov

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